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Privacy Policy

At Feiyan Trading, we recognize and respect the importance of your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make use of our services.

  1. Information We Collect:
    • Personal Information: When you interact with Feiyan Trading, we may collect personal information such as your name, email address, shipping address, billing information, and phone number.
    • Usage Information: We may also collect information about how you use our website, such as your browsing patterns, IP address, device information, and cookies.
    • Payment Information: When you make purchases through our website, we collect payment information such as credit card numbers or other financial details. However, we do not store this information on our servers. It is securely processed through third-party payment processors.
  2. How We Use Your Information:
    • To Provide Services: We use the information we collect to fulfill orders, process payments, and provide customer support.
    • To Improve User Experience: We may use usage information to analyze trends, optimize website performance, and enhance user experience.
    • For Marketing Purposes: With your consent, we may send you promotional emails or newsletters about our products, services, and special offers.
  3. Sharing Your Information:
    • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.
    • Legal Compliance: We may disclose your information when required by law or in response to valid legal requests.
  4. Data Security:
    • We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
    • However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. Your Choices:
    • You have the right to access, correct, or delete your personal information at any time. You can update your account information by logging into your account on our website.
    • You can opt-out of receiving promotional emails by following the instructions provided in the email or by contacting us directly.
  6. Children’s Privacy:
    • Feiyan Trading does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
  7. Changes to this Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
    • We encourage you to review this Privacy Policy periodically for any updates or changes.
  8. Contact Us:
    • If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at 017-734 0629.

By using our website or services, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Feiyan Trading with your personal information.